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CAF - Modifications of the CAF offices and evolution of their services

The ‘Cité de la CAF’, rue de Belgrade in Grenoble, has become the ‘Cité des Familles’.

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Main office : CAF - 3 rue des Alliés, Grenoble
(Tram stop Malherbe)

This office has become the main office in Grenoble to carry out all of your administrative steps.

You can :

  • Use PCs freely to access your file online, and access your account on the CAF website (‘Mon Compte’). Remember to have your CAF affiliation number (‘numéro d’allocataire’), as well as your password.
  • Submit documents or applications, pick up or print documents (if you bring some documents to be submitted, please make sure to bring copies (not just the original), copies can not be made at the CAF office).
  • Meet a CAF officer upon appointment. Appointment to be made beforehand, online, on the CAF website.
Click here for more information on the opening hours.


The ‘Cité des Familles’ (ex-‘Cité de la CAF’) - 3 rue de Belgrade, Grenoble

The ‘Cité de la CAF’, located 3 rue de Belgrade in Grenoble, has become the ‘Cité des Familles’ : a new reception, information and meeting space dedicated to parenting and families (children, teenagers and parents).
But the ‘Cité des Familles’ will also remain an office opened to students, for all questions related to housing benefits:
  • Offering a special service with CAF officers from September till November 2017, a dedicated phone line 0810 29 29 29 (local call rate from a landline), as well as a terminal accessible 7 days a week.

On-line services

A great number of administrative steps can be made on-line.
You can find on the Caf website :
  • All the information related to your file in your account (‘Mon Compte’) : To apply for an aid, download an ‘attestation’, declare your quarterly income and any change in your situation (professional or family), transmit/upload a document…
  • All information regarding the benefits.
  • The nearest CAF office from your place of residence.


Updated on February 16, 2017

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