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Covid-19 – Information and guidance

International students, PhD students and researchers of the UGA and its partners

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In the context of the Coronavirus Covid-19 spread, a certain number of measures have been taken by the Government and different administrations to adapt to the situation.
You will find on this page information on various topics which are not directly related to your studies or research.

Due to the rapid developments in the situation,
the information below is likely to change.
We thus recommend you visit this page frequently.


International Students & Scholars Office – ISSO of UGA

  • In Grenoble
The iCampus – Welcome center is closed to the public until further notice.
The service remains available by email.
student accommodation :
PhD students and researchers accommodation :

  • In Valence
All reception desks are closed to the public until further notice.
The service remains available by email.

Isère Préfecture and Drôme Préfecture

The on-campus Isère Préfecture office, the Isère Préfecture and the Drôme Préfecture are closed to the public until further notice.

Appointments are cancelled and other procedures (residence permit card collections, récépissé renewals, duplicates, temporary authorization of stay applications etc.) are suspended.

For more information related to immigration, please consult our FAQ

CROUS Grenoble Alpes

Accommodation – student residences
All CROUS student residences stay open, but students who can are invited to return home, whether in France or abroad.
If you had to leave, or must leave your accommodation, the one-month notice mentioned in your contract will not be applied. You will not have to pay for the rent as of April 1st, and until your return. However, to benefit from the suspension of your rent payment, you must inform the Crous of your departure and contact your student residence by email as quickly as possible.
All contacts can be found on the Crous Grenoble Alpes website.
If you have stayed, it is recommended to pay for your rent online.
More generally, please contact your residence by telephone or by email.
For all questions related to Crous accommodation : send an email to
For Crous residences in Valence, you can also send an email to

Restaurants and cafeterias
All restaurants and cafeterias are closed until further notice.

Social services
The service remains available for the most urgent requests, such as financial aids.
Appointments with social workers will be telephone appointments only.
You can make an appointment online,, or contact the social service directly :
In Grenoble : by email, to
In Valence : by email to, or

Two types of aids are available, hygiene and food vouchers, and punctual financial aid. If you are facing difficulties, please contact the social service.

Support and solidarity

Exchange, advice and solidarity devices are being set up little by little. If you need help or wish to offer your own, do not hesitate to regularly consult this page which will be updated daily:
If you are in Valence, we recommend that you also visit the following webpages :Survey: students of Université Grenoble Alpes who are presently on the french territory
The Student Affairs Department is conducting a survey on the student life conditions during this confinement period.
This short survey (less than 5 minutes) is directed to all students of Université Grenoble Alpes.
Complete the survey 
The Student Affairs Department thanks you in advance for your participation !

Public transportation

Traffic has decreased to adapt to the situation, but hasn’t stopped.
You can find the traffic conditions directly on the public transport websites.

Specific arrangements at the Université Grenoble Alpes

To know more about the measures taken by the university to deal with the coronavirus infection situation, you can visit the UGA website dedicated page and its special FAQ page  .

Remember to also regularly check your student or staff email box, as well as the student or staff intranet of your host institution.

And to maintain the bonds within the student and staff community, the Université Grenoble Alpes launches the website #UGAonEstEnsemble :

Health advice and useful numbers

University health centres in Grenoble
The campus health center remains open to provide medical care for urgent situations.
Psychological support can also be offered.
The city center health center has closed.
You can call between 8:30am and 5pm, Monday to Friday, : a health professional will answer and guide you.
Due to the recent and rapid developments, please visit the University health center website to make sure this information is still valid.

‘Centre Santé Jeunes’ in Valence
The Youth Health Centre (‘Centre Santé Jeunes’) remains open, but is changing address as of Thursday 26 March:
Pôle santé de la ville, 4 rue du clos gaillard, in Valence.
Consultations by appointment only.
Consultations with the Point Relais Oxygène psychologist by telephone appointment only.
Due to the recent and rapid developments, and for more detailed information (opening hours, making an appointment, …) please visit the ‘Etudier en Drôme Ardèche’ website.

Useful and emergency telephone numbers
  • Coronavirus information telephone platform, 24hour/7day: 0800 130 000 (free call)
    Beware, this platform is not meant to provide with medical advice.
  • ISSO’s web portal, section Health > Emergency numbers 
In order to have the most recent recommendations and information, please visit the following websites:


Updated on April 3, 2020

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