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Covid-19 – Information and guidance

International students, PhD students and researchers of the UGA and its partners

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In the context of the Coronavirus Covid-19 spread, a certain number of measures have been taken by the Government and different administrations to adapt to the situation.
You will find on this page information on various topics which are not directly related to your studies or research.
Information on traveling and deconfinement are available on another page of our website, Covid-19 - Deconfinement and traveling.

Due to the rapid developments in the situation,
the information below is likely to change.
We thus recommend you visit this page frequently.


International Students & Scholars Office – ISSO and welcome desk Colibri of UGA

  • In Grenoble
International Students & Scholars Office – ISSO
Despite the progressive deconfinement, the iCampus – Welcome center remains closed to the public until further notice.
The service remains available by email.
student accommodation :
PhD students and researchers accommodation :

Welcome desk for students in exile – Colibri
The welcome desk Colibri is closed until September 1st, 2020.

  • In Valence
Despite the progressive deconfinement, all reception desks remain closed to the public until further notice.
The service remains available by email.

Isère Préfecture and Drôme Préfecture

The on-campus Isère Préfecture office, the Isère Préfecture and the Drôme Préfecture are gradually reopening appointments, at a reduced pace in order to respect health precautions and guarantee physical distancing.
For more information, please consult our FAQ

CROUS Grenoble Alpes

Accommodation – student residences
Covid-19 information point:

For all questions related to Crous accommodation : send an email to
For Crous residences in Valence, you can also send an email to
More generally, please contact your residence by telephone or by email.

Restaurants and cafeterias
All restaurants and cafeterias are closed until further notice.

The Intermezzo is open for take away.
You can follow up on openings here:

Social services
The service remains available for the most urgent requests, such as financial aids.
Appointments with social workers will be telephone appointments only.
You can make an appointment online,, or contact the social service directly :
In Grenoble : by email, to
In Valence : by email to, or

Two types of aids are available, hygiene and food vouchers, and punctual financial aid. If you are facing difficulties, please contact the social service.

Support and solidarity

Exchange, advice and solidarity devices have been set up : food distribution, self-help groups, psychological support…
If you need help or wish to offer your own, do not hesitate to regularly consult these pages:
If you are in Valence, we recommend that you also visit the following webpages :
Covid-19: exceptional aid for students
You can ask for a 200€ aid, under certain conditions and in supplement to other aids already put in place.
This aid is directed at students in initial training registered in French higher education institution (apprentice not included), whether as scholarship owners or not, who experienced a decrease of their income because of loss of a job, or paid internship due to Covid-19.

The demand is done exclusively online on:
Do not contact the CROUS Social Service for this demand.

More information on the conditions of attribution, required documents, and the demand and receiving procedure on:

Specific arrangements at the Université Grenoble Alpes

To know more about the measures taken by the university to deal with the coronavirus infection situation, you can visit the UGA website dedicated page and its special FAQ page  .

Remember to also regularly check your student or staff email box, as well as the student or staff intranet of your host institution.

And to maintain the bonds within the student and staff community, the Université Grenoble Alpes launches the website #UGAonEstEnsemble :

Health advice and useful numbers

University health centers in Grenoble
The campus health center is open
The city center health center will stay closed till the end of the academic year.
You can call between 9am and 5pm, Monday to Friday, : a health professional will answer and guide you.
Due to the recent and rapid developments, please visit the University health center website to make sure this information is still valid.

‘Centre Santé Jeunes’ in Valence
As of Tuesday 16 June  the Centre Santé Jeunes as well as the Point Relais Oxygène psychologist will move back to their usual site : 13-15 place Latour Maubourg, Valence.
Consultations by appointment only.
Due to the recent and rapid developments, and for more detailed information (opening hours, making an appointment, …) please visit the ‘Etudier en Drôme Ardèche’ website.

Useful and emergency telephone numbers
  • Coronavirus information telephone platform, 24hour/7day: 0800 130 000 (free call)
    Beware, this platform is not meant to provide with medical advice.
  • ISSO’s web portal, section Health > Emergency numbers 
In order to have the most recent recommendations and information, please visit the following websites:


Updated on July 1, 2020

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