Accueil international

Last updated on January 18, 2021

Further to the recent announcements of the French Prime Minister, the restrictive measures that have been set up to limit the spread of the Covid-19 are being maintained.

The services dedicated to students, PhD students and researchers of the Université Grenoble Alpes (UGA) continue to adapt to the situation in order to maintain continuity of service despite the ongoing restrictions.

Contents

• Curfew
• International Students & Scholars Office – ISSO
• On-campus prefecture office in St-Martin-d’Hères
• Drôme Prefecture
• Colibri welcome desk
• Crous Grenoble Alpes - University restaurants
• Crous Grenoble Alpes – Social service
• Students health center – Grenoble
• Youth health center – Valence
• University libraries
• Orientation and professional integration (or career centers)
• Pedagogical activities and sports at the UGA

Curfew

Traveling around within metropolitan France is authorized during the day, but everyone must be at home between 6 pm and 6 am. Leaving home during the curfew is possible only for a limited number of reasons.


Valid resons for leaving home during the curfew
The list of valid reasons for leaving home during the curfew shows on the ‘Exemption certificate during curfew hours’ that can be downloaded from the Ministry of the Interior website.

You can find among the valid reasons : going out for medical needs or emergencies, or long distance traveling (by train, plane or bus).

Rules for leaving home during curfew
When leaving home during the curfew hours, you must always have with you :

• The exemption certificate during curfew hours completed and dated (and signed if on paper)
• Your ID, passport or residence permit
• Any complementary document to justify of your outing.

You can get the exemption certificate during curfew hours :

• As a digital version on your smartphone, via the French Ministry of the Interior webiste, or via the application ‘TousAntiCovid’.
• By downloading it (in French or English) on the French Ministry of the Interior website: you then need to complete, print, date and sign it.

If you are unable to print or get the digital version, it can be handwritten, following the downloadable sample version.

Important
Any violation of these rules will be penalised by a fine of €135 (which may be increased up to €3750 in the event of a repeat offence).

Find out more
> The French Government website
> The French Ministry of the Interior website

International Students & Scholars Office - ISSO

In Grenoble
The Welcome center ISSO is closed to the public until further notice.
The building remains accessible only to those who have an appointment with the prefecture (more information below).
But the service remains available by email.

In Valence
All reception desks are closed to the public until further notice.
But the service remains available by email and by phone.
The service also continues to offer its assistance for residence permits procedures remotely.

Important – Grenoble or Valence
Whether you are in Grenoble or Valence, for any question related to visa validation, residence permits, CAF housing allowance, health insurance, accommodation … please visit our website dedicated to International students, PhD students and researchers.
> international.univ-grenoble-alpes.fr/en/

If you cannot find answers to your questions on the website, you can contact the International Students & Scholars Office ISSO by email or by phone.
> Visit the Contact section of this website

On-campus prefecture office in St-Martin-d’Hères

The on-campus Isère Préfecture office in St-Martin-d’Hères remains open upon appointment only.

Bringing an additional document to your dossier (after an appointment) is possible by sending it by email to the International Students & Scholars Office ISSO (isso@univ-grenoble-alpes.fr) along with a copy of your récépissé. The International Students & Scholars Office – ISSO will then pass them on to the Isère prefecture for you.

Good to know
If you want to have your application dossier checked before your appointment at the on-campus prefecture office, ISSO can check it online for you!
> More information in the Visa - Residence permit section of this website.

Drôme Prefecture

ISSO Valence assistance for residence permits applications at the Drôme Prefecture is maintained.

> To find out more, visit the section of this website dedicated to residence permits in Valence.

Colibri welcome desk

The welcome desk Colibri, for persons in exile, is closed for now, but you can ask for an appointment by :

• Sending an email to info-migrants@univ-grenoble-alpes.fr
• Calling Charlène Dumont : 06 37 42 56 75

> For more information, please visit the Colibri website

Crous Grenoble Alpes - University restaurants

Crous restaurants are adapting to the situation and offer cold or hot meals to take away only.
> You can visit the Crous Grenoble Alpes website to find out about the restaurants that are open in Grenoble and Valence.

Crous Grenoble Alpes - Social service

The Crous social service remains open and devices for helping students are available.

Whether you need exceptional food or financial help, or for psychological support, you can make an appointment with a social worker online, via the website mesrdv.etudiant.gouv.fr.

You can contact the Crous social service :

• By email if you are a student in Grenoble : ce.crous-social@crous-grenoble.fr
• By email or telephone if you are a student in Valence : Mrs Odile Méry odile.mery@crous-grenoble.fr, 07 61 90 63 67 or Mrs Clara De Sousa (substituting for Mrs Ababsa) clara.de-sousa@crous-grenoble.fr, 07 61 78 14 47
• By phone at 0970 150 096 (cost of a local call, not overtaxed)

Psychological support
All of the HappsyLine and HappsyHours consultations are maintained, remotely by video consultation.
You can make an appointment on the Apsytude website.

> Visit the Crous Grenoble Alpes website to find out more

Students health center - Grenoble

The Students health center remains open and welcomes students and PhD students upon appointment.

To see a general practitioner, gynecologist, sports medicine physician, psychologist or for medical consultations concerning disabilities : make an appointment on line on https://centredesante-uga.contactsante.fr .

If you wish to see an english-speaking psychologist, you can directly send an email to Robert Lock, mentioning your contact details, and he will get back to you : robert.lock@univ-grenoble-alpes.fr.

If there are no more appointments available to see a psychologist, the Students health center has prepared lists of helplines or places and contacts for getting psychological support:

• Helplines and useful numbers
• Places for support and psychotherapy

> Visit the Students health center website for more information

If you are seeking for advice, you can contact the Students health center :

• By phone :
  • Hotline 8am - 12pm (except Tuesday 10am – 12pm) : 04 76 82 82 38
  • 04 76 82 40 70
• By email, via the webpage ‘Horaires & plans d’accès’ on the Students health center website 

Youth health center - Valence

The Youth health center remains open.
However, all the group activities are suspended, and the stress management workshops will be offered individually over 30 minutes sessions.
Teleconsultations will be favored.

You can contact the Youth health center :

• By phone : 04 75 56 62 11
• By email : centresantejeunes@mairie-valence.fr

Appointments with the psychologists of the Point relais oxygène are maintained, and will be either on site or by phone.
You can contact the psychologists by phone : 04 75 42 05 54 (direct line) or 04 75 56 62 11.
Do not hesitate to leave a message if you want to be called back.

University libraries

University libraries (BU) are open to all, upon appointment.
Collections, computer equipment, and study rooms are available for a maximum of 50% of their usual reception capacity.

Université Grenoble Alpes students, teachers and members of staff
You can make an appointment online, via the application Affluences.
> Visit the university libraries website to find out more

Other persons
You can reserve a place at the libraries reception desk.

> More information on the University libraries website

Orientation and professional integration (or career centers)

In Grenoble
The ‘espace orientation et insertion professionnelle (OIP)’ cannot welcome students on site, but offers different options to continue informing and helping : telephone helpline, distance interview…
> Visit the Prose platform for more information 

And if you are a student at Grenoble INP or Sciences Po Grenoble, do not hesitate to contact your career center or service :
> Espace carrière Grenoble INP
> Espace carrière Sciences Po Grenoble

In Valence
The CIO’SUP in Valence continues to help and inform you at distance : telephone helpline….
> Visit the Prose platform for more information. 

Pedagogical activities and sports at the UGA

To stay informed about the organisation of your lectures and other classes at the Université Grenoble Alpes : regularly check your student email account, your student intranet, and the website of your host school or faculty.
For any question, do not hesitate to contact the ‘service de scolarité’ (admissions office) or the international relations office of your host faculty or school.

And to know it all about sports at the UGA, registrations for the second semester, online tutorials to continue practicing sports from home… Visit the SUAPS website !
> SUAPS website
> Sports and health tutorials