Help and support

You need support, help or guidance in case of personal or family problems, or in case of discrimination or harassment : you will find here the essential information or useful contacts.

Counseling and support services

Students or PhD students of the Université Grenoble Alpes (UGA)

If you are feeling lonely, having personal problems or in need of psychological support, free counseling services are available.
In Grenoble
Psychologists and social workers at the University Health Center, the CROUS social service, the University Medical and Psychological Service (SMPU), or Apsytude.
> Find out more
In Valence
Psychologist at the “Point relais Oxygène”, for young people between 16 and 25 years of age.
> Find out more

Counselling services

Some counselling services focus on specific needs or situations, such as LGBT youth or victims of violence.
> In Grenoble, go to the “Solidarités Grenoble” website to find out more

Helplines and remote support services

A number of national telephone helplines provide support with various issues. These include “SOS amitié” (emotional support), “Violences femmes info” (for women who are victims of violence), “sexualité et contraception” (sexual health and contraception), “Tabac info service” (for support with giving up smoking), “Drogues info service” (support with drug and addiction issues)...
> Find out more

If you are more comfortable expressing yourself in English, SOS Help is an English-language emotional support line.
> Go to the website of the SOS Help association to find out more

Social support and assistance

If you are facing financial, personal or family difficulties, the CROUS social service and municipal social services are on hand to provide support and advice to help you overcome them.

Harassment and discrimination

The establishments of the Université Grenoble Alpes (UGA) are committed to combating discrimination, harassment and misconduct of all types.

Students and doctoral students can call on contact people within their establishment:
> Complete information and contact details for doctoral students at the UGA
> The reporting system set up at the UGA

Members of staff can also benefit from the systems set up by their establishment to improve quality of working life and prevent psychosocial risks (PSR).
> Look on the intranet of your establishment for information on who you can contact (PSR lead, occupational physician, social worker, etc.)

Published on  January 8, 2021
Updated on June 8, 2022