Applying for housing allowance for the first time
Your first application for housing allowance is made online, on the CAF website, in the following steps.
Step 1 – Create your CAF account
To create your CAF online account, you must go on
the CAF website, then click on "Mon compte", then "Créer mon compte".
You will need to enter your personal details and contact information.
Creating an account takes between 5 and 10 minutes.
If you do not have a French social security number, you can still create a CAF online account.
You will then be issued with an "identifiant provisoire" (temporary username), which you will use to log in to your account and submit your first application for housing allowance.
You can use this temporary username until the CAF sends you a French social security number by post.
See the CAF tutorial on how to create your account
Step 2 – Applying for housing allowance
Once you have created your account, you will need to log in to your CAF online account using either your social security number or your "identifiant provisoire".
You can then apply for housing allowance by clicking on "Faire une demande de prestation en ligne", then "Logement", "Demande d'aide au logement", and finally "Faire la demande".
In order to be able to enter all the requested information, you must have with you at the time of the request:
- If you live in a CROUS residence, the 'attestation CAF', which you can obtain from your residence reception desk or download from your account on MesServices.etudiant.gouv.fr, section 'Cité U',
- If you live in another type of accommodation, your rental contract or lease, as well as the contact information of your landlord (owner, agency...), the Siret number if the landlord is a company, and the amount of the rent,
- The amount of your income over the last 12 months (whether the income was received in France or abroad),
- Your bank details (your RIB, or the IBAN and BIC numbers of your account in the SEPA).
If you do not have all the necessary information with you, it is possible to suspend the online application, and resume it later, within a maximum of 30 days.
Scholarship holder
The CAF considers you to be a "boursier" (scholarship holder) if you receive a scholarship awarded on the basis of means-tested criteria or social criteria (rather than academic criteria) and paid by a French organization.
The Erasmus scholarship does not confer the status of "étudiant boursier" for CAF purposes.
At the end of the online procedure, once your application has been validated, a list of the documents you need to send to CAF will appear on the screen, and a summary document of your housing allowance application will be available to download in PDF format.
Beware! This information will disappear as soon as you close the window.
We recommend that you make a note of the list of documents (by taking a screen shot, for example),
and that you download the summary document (it is a proof that you have completed your application and allows you to check the information you have entered).
Step 3 – Send the requested documents to CAF
To submit your documents, please login to
your CAF online account, and click on "Transmettre un document".
If you are unable to do so, you can send your documents by post / mail to your local CAF, or drop them off at a CAF office.
You may be asked for different documents depending on your situation, but you will have to provide at least the documents listed below.
Please note that the copies of your documents must be of good quality.
Everyone:
- Copy of your ID (passport, or ID card).
- Copy of your birth certificate in the original language (along with the French translation if you have it).
Europeans (EU / EEA) or Swiss nationals:
- Copy of your European Health Insurance Card (EHIC) (or of your French health insurance certificate if you have no EHIC).
- Copy of your certificate of enrolment (‘certificat de scolarité’) at a higher education institution (if applicable).
Non-Europeans (from outside the EU, EEA or Switzerland):
- Copy of your visa and the certificate confirming validation of the registration of your long-stay visa serving as a residence permit (‘Confirmation de la validation de l’enregistrement de votre visa long séjour valant titre de séjour’), or of your residence permit card.
- If you work: copy of your employment contract (and payslips if available).
- If you receive a scholarship: copy of your grant notification, showing the award criteria and the organization paying the grant.
Employed / salaried doctoral students:
- Copy of your work contract.