Health
Whether you have a health problem or need medical or psychological assistance from a healthcare practitioner, this section explains the main solutions available to you.
Good to know
In France, you generally have to pay for the procedure carried out by the doctor or healthcare practitioner at the end of the consultation, and subsequently obtain a reimbursement via the state health insurance (“assurance maladie”) and your complementary health insurance (“mutuelle”), if you have one.
In some cases you don’t have to pay during the consultation, as the doctor is paid directly by the health insurance. These consultations are referred to as being “without payment up-front” (“sans avance de frais”).
In France, you generally have to pay for the procedure carried out by the doctor or healthcare practitioner at the end of the consultation, and subsequently obtain a reimbursement via the state health insurance (“assurance maladie”) and your complementary health insurance (“mutuelle”), if you have one.
In some cases you don’t have to pay during the consultation, as the doctor is paid directly by the health insurance. These consultations are referred to as being “without payment up-front” (“sans avance de frais”).
Consulting a doctor
There are different options to consult a doctor: on campus, for Université Grenoble Alpes students or doctoral students, or in town.On-call medical services
If you need to consult a general practitioner when community practices and health centers are closed, e.g. late in the evening or at the weekend, you can contact various on-call or out-of-hours (“médecine de garde”) services.Medical care for people in situation of precariousness without health insurance
If you are in severe financial difficulties and have no health insurance cover, there are places in Grenoble and Valence where you can obtain treatment.Emergencies
Emergency telephone numbers
All emergencies (France & Europe): 112Fire services (“pompiers” - fire, accidents and medical emergencies): 18
Police: 17
Medical emergencies (“SAMU”): 15
Emergency services for the deaf and hard of hearing (by video phone, chat, SMS or fax, in French or French Sign Language): 114, info.urgence114.fr
Poisoning and intoxication: 04 72 11 69 11
St-Martin-d’Hères Campus Security Service (“Les Gardes du Campus”): 04 76 82 82 82
Other useful or emergency numbers in Grenoble and Valence
GrenobleUseful and emergency numbers on the website of the CHU Grenoble Alpes (Grenoble hospital) and on the UGA student portal (in French)
Valence
Useful and emergency numbers on the Valence city council website
Published on January 8, 2021
Updated on April 23, 2024
Updated on April 23, 2024
